Mental health has taken a front seat in the quest for overall well-being. Seeking help from a therapist has never been easier, thanks to online therapy platforms like Betterhelp and However, with convenience comes the potential for unexpected issues.

In this article, we will delve into some Betterhelp horror stories in the UK, exploring the question of whether therapists ghosting clients is a widespread concern. 

But first we want to give you an alternative to BetterHelp.

We highly recommend using as a better and cheaper alternative to BetterHelp, especially for UK patients. 

Prices start from £31.5 per week, billed monthly (BetterHelp is £50 – £75 per week).

You can get 20% off Online-Therapy here.

The digital age has revolutionized the way we access mental health services. Online therapy platforms like Betterhelp have gained immense popularity for their convenience and accessibility. However, as with any service, there are bound to be some hiccups along the way.

In this article, we will explore the experiences of individuals who have had less than satisfactory encounters with Betterhelp in the UK, shedding light on whether the platform is as reliable as it claims to be.

Betterhelp’s Popularity in the UK

Betterhelp has garnered a considerable user base in the United Kingdom. Its promise of accessible and affordable therapy has resonated with many Britons seeking professional help for their mental health concerns. However, not all experiences with Betterhelp have been positive.

The Issue of Ghosting

One of the most alarming issues reported by some Betterhelp users in the UK is therapist ghosting. Ghosting occurs when a therapist abruptly stops responding to a client, leaving them feeling abandoned and unsupported. This phenomenon has raised concerns about the platform’s quality control and the well-being of its users.

Real-Life Betterhelp Horror Stories

To better understand the gravity of the issue, let’s take a look at some real-life Betterhelp horror stories shared by users in the UK. These stories shed light on the challenges individuals have faced while seeking therapy through the platform.

  • The Disappearing Therapist: Sarah, a UK resident, reported that her therapist suddenly stopped responding to her messages, leaving her in a state of distress during a critical time in her life.
  • Lack of Accountability: John, another Betterhelp user, expressed frustration over the platform’s lack of accountability for therapist behavior. He felt that his concerns were not taken seriously.
  • Emotional Rollercoaster: Emma shared her experience of feeling like she was on an emotional rollercoaster with her therapist, who would sporadically respond, leaving her feeling anxious and unsupported.

Is Betterhelp All Bad?

While these horror stories highlight some of the shortcomings of Betterhelp, it’s essential to note that not all users have had negative experiences. Many individuals have found valuable support through the platform and have reported positive outcomes in their mental health journeys.

What is Betterhelp?

Betterhelp is an online counseling platform that connects individuals seeking therapy with licensed therapists through a secure online portal. It offers a wide range of therapy services, from marriage counseling to stress management. Users can communicate with their therapists via text, video calls, or phone calls, making it a flexible option for those with busy schedules.

The Rise of Online Therapy

The concept of online therapy has gained significant momentum in recent years, breaking down the barriers that once limited access to mental health services. With online therapy, individuals can receive support from the comfort of their own homes, eliminating the need for in-person visits. A Promising Alternative

For those who have reservations about Betterhelp, presents itself as a viable alternative. is an online therapy platform that also connects users with licensed therapists. It aims to provide a reliable and consistent therapy experience for individuals seeking help.

How Differs differentiates itself by emphasizing the importance of therapist accountability and consistency in communication. Therapists on the platform are committed to maintaining regular contact with their clients and addressing their needs promptly.

User Experiences with

Users who have tried it often praise the platform for its reliable and supportive approach. They report feeling heard and understood by their therapists, which is crucial in the therapy process.

Pricing Comparison

When considering online therapy options, cost is a significant factor. Betterhelp and offer different pricing models, so it’s essential to compare them and choose the one that aligns with your budget and needs.

The Importance of Research

Before making a decision between Betterhelp and it’s vital to conduct thorough research. Reading user reviews, understanding pricing structures, and assessing the reputation of the platform are key steps in making an informed choice.

Making an Informed Choice

In conclusion, while Betterhelp has been a valuable resource for many seeking online therapy in the UK, it’s crucial to acknowledge the concerns raised by some users. Therapist ghosting is a real issue that needs addressing. emerges as a promising alternative with a focus on therapist accountability and reliable communication. To make the right choice, individuals should carefully research and assess their options to ensure they receive the support they need.

Frequently Asked Questions

  • Is online therapy as effective as in-person therapy?
    Online therapy has been proven effective for many individuals and offers the convenience of remote access.
  • How can I avoid therapist ghosting on Betterhelp?
    Communicate your expectations and concerns clearly with your therapist, and if issues persist, consider alternative platforms like
  • Is available in the UK?
    Yes, offers its services to residents of the United Kingdom.
  • What factors should I consider when choosing an online therapy platform?
    Consider factors such as therapist accountability, pricing, and user reviews to make an informed choice.
  • How do I get started with
    You can get started with it by visiting their website and signing up for an account.

In the journey towards better mental health, it’s essential to explore all available options and choose the one that best aligns with your needs and preferences. Whether it’s Betterhelp or, the ultimate goal is to find the support you need to lead a happier and healthier life.